ay3rs Pro Service Plan Choose a Pro Service Plan for 1, 2 or 3 years with your Form 3. The two and three Pro Service Plan options include an extended warranty period of one and two years respectively. If you choose a plan for one or two years, it can be extended by one year before the end of this period. Availability of your product is of great importance to every professional. That is why a Form 3 can be delivered including a Pro Service Plan (PSP). Behind this plan is a team of Lay3rs and Formlabs specialists who know exactly how they can best support you. Premium 3D Printing Support The Pro Service Plan includes an online introductory training and the best telephone and email support and a hot swap should your printer need to be returned for repair Introduction Training Get off to a good start with our special online introduction training. Telephone support With the Pro Service plan you have access to the certified support employee of Lay3rs 3dprinting and Formlabs. We are available every working day from 10:00 AM to 6:00 PM and on Saturday from 10:00 AM to 5:00 PM. Priority email support You get top priority within our email ticket system. Send us an email and a Lay3rs support technician will contact you as soon as possible. Hot swap If our support employee concludes that the printer needs to be repaired, we will immediately send you a loan printer before we receive your printer back.
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